HighLevel SaaS Mode Features: Is It Worth Switching?

Thinking about switching to HighLevel SaaS Mode? A lot of agency owners are asking the same thing. Many want more control, better tools, and steady monthly income. HighLevel promises all that in one platform.

So, is it worth switching? Yes. If you want to scale your agency, offer white-label software, and keep everything under one roof. 

This guide breaks down the key features inside SaaS Mode. You will see what it does, how it works, and why it is a top preference of agencies.

What is HighLevel SaaS Mode?

HighLevel SaaS Mode lets agencies resell the platform as their own software. You get full control to brand it your way, set your own pricing, and offer it as a monthly service to clients.

Instead of just offering services, you now give clients a tool they can use every day while you earn steady, recurring income. It turns your agency into a software business, without starting from scratch.

Key Features of HighLevel SaaS Mode

HighLevel SaaS mode has a lot of advanced features and tools. Here is the breakdown:

Easy Client Onboarding

Streamline the onboarding process with automated account creation. Clients quickly get access to their sub-accounts, and you save time. Smooth setup helps build trust and reduces friction for new users.

2-Way Text Messaging

Communicate with clients in real time via text messaging. This feature makes it easy to answer questions or resolve issues quickly. It keeps the conversation personal and accessible at any time.

White-label Setup

Customize the software to reflect your brand’s colors, logos, and name. Clients see only your agency’s identity, giving them a consistent, branded experience without any trace of HighLevel.

Custom Pricing Plans

Create tailored pricing plans that suit different clients. Offer multiple tiers, discounts, and unique packages to maximize revenue while meeting various customer needs, all while maintaining full control over pricing.

Web Chat Widget

Add a simple chat widget to your website. This allows visitors to reach your support or sales team instantly. It improves engagement and helps convert visitors into paying clients with ease.

Read this: WordPress Vs HighLevel: Which is Best Platform in 2025

Google My Business Chat

Manage messages from your Google Business Profile directly within HighLevel. Respond to customer inquiries instantly. Improve engagement and customer service, and stay on the top.

Facebook Messenger Integration

Connect your Facebook Messenger account to HighLevel. This integration makes it easy to communicate with leads and customers through the platform they already use. 

Reputation Management

Track and manage your clients’ online reviews. Stay informed about their reputation across multiple platforms. Respond to feedback promptly and ensure their public image stays positive and in good standing.

Funnel Builder

Design custom funnels to guide leads through the sales process. Create landing pages, opt-ins, and automated follow-ups that nurture prospects. Funnels streamline lead conversion and help grow your client base.

Pipeline Tools

Manage client relationships with a visual sales pipeline. Track leads, deals, and progress in one simple view. This helps ensure no opportunity slips through the cracks while staying organized.

Website & Landing Page Builder

Build fully functional websites and landing pages. No coding skills needed. Just drag-and-drop features. Create personalized pages for clients or campaigns. And they will be impressed.

Missed-Call Text Back

Automatically send a text when a call is missed. This feature ensures no lead is forgotten, even when you cannot answer. It increases customer satisfaction by offering immediate, automated follow-ups.

Payment Tools

Accept payments and manage subscriptions with integrated payment processors. Support multiple options like Stripe or Square to handle recurring charges, one-time fees, and client transactions smoothly and securely.

Twilio Rebilling

Rebill clients for Twilio usage automatically. Add a profit margin on SMS and call charges. This makes it easy to manage telecom costs and earn from the service without manual billing.

Agency Dashboard

Get a complete overview of your agency’s performance. Track revenue, customer growth, and key metrics. The easy-to-read dashboard helps you make data-driven decisions and monitor the health of your business.

Split Testing

Test different versions of pages, ads, or funnels. Find out what works best for your audience and optimize your marketing efforts. Use data to make smarter decisions and improve conversion rates.

Advanced API Access

Integrate HighLevel with other tools using advanced API features. Customize workflows, connect third-party apps, and automate processes. This level of flexibility helps adapt the platform to your agency’s specific needs.

Agent Performance Reports

View detailed reports on agent performance. Track metrics like response time, follow-up rate, and customer satisfaction. This insight helps manage your team efficiency and ensures top-tier service for clients.

AI-Powered Chatbot

Automate customer interactions with a smart AI chatbot. It answers questions and solves issues 24/7, freeing up your team for more complex tasks. The chatbot improves response times and client satisfaction.

Custom Domains

Allow clients to use their own custom domains. This feature gives them a personalized experience, and makes them feel even more integrated with their brand.

Workflow Automation

Automate repetitive tasks such as lead follow-ups, appointment reminders, and task assignments. GHL SaaS mode will double the efficiency of your agency.

Social Media Scheduling

Plan, schedule, and manage social media posts for clients directly through the platform. Save time by handling multiple accounts from one place.

Read this: Skool Vs HighLevel: Feature Comparison 2025

Task Management

Assign and track tasks for your team, ensuring everything runs smoothly. This feature keeps your agency organized by providing an easy-to-use task management system.

Client Portal

Offer clients a private portal where they can view their performance, track progress, and access important data. Just another way to build stronger client relationships.

Automated Email Campaigns

Create and automate email marketing campaigns to engage leads and clients. Schedule messages, personalize content, and track performance all within the platform.

Getting Started on GoHighLevel SaaS Mode

First, head over to the GoHighLevel website and sign up for the 30-day free trial. This trial gives you full access to SaaS Mode, so you can test every feature with zero risk.

Once you sign up, check your email for a confirmation and login details. After logging in, you will land on your main dashboard.

From there, you will see an option to activate SaaS Mode. Click on it, and the system will walk you through a few setup steps.

These include linking your Stripe account, choosing your default Twilio settings, and picking your prebuilt snapshot or uploading your own.

As soon as you complete the quick setup, the SaaS Mode dashboard will unlock. This is your control center. You can now view your agency stats, create pricing plans, and start building your SaaS offering.

Is Moving to Gohighlevel SaaS Mode Worth It?

Yes, if you want to scale your agency faster. Without dealing with a dozen of tools. Here is why it makes sense for many agencies:

How to Switch a Sub-Account to SaaS Mode

Want to switch a sub-account to SaaS mode in GoHighLevel? Follow these few simple steps within your agency account. 

Login to Your Agency Dashboard 

Start by logging into your Agency Dashboard and heading over to the Sub-Accounts section. Then, find the client account you want to switch to SaaS Mode.

Open More Options and Switch 

Click on the three dots next to the sub-account to open more options. From the dropdown, choose Switch to SaaS to kick off the process.

Receive Payment from Client 

Now, send your client a link to securely add their payment details, either via email or text. The client will open the link, enter their billing info, and complete the payment setup.

Automatic Recurring Charges

Once they add their payment info, the system will handle the recurring billing automatically, based on the plan you have set.

Pro Tip: Track and manage reviews for your clients. A positive online reputation can make all the difference in attracting new business.

One Step Can Make All the Difference

HighLevel SaaS mode features open the world of new possibilities. So, why not try it for yourself?

Activate your 30-day free trial today and test all the HighLevel SaaS mode features. Risk-free. Evaluate yourself how it can help you scale your agency and serve your clients more efficiently. Then, make your decision.

Still confused or have questions? Schedule a 30-minute free consultation with one of GHL experts. But remember, opportunities do not wait around.

Frequently Asked Questions

What is HighLevel SaaS Mode?

HighLevel SaaS Mode allows agencies to offer their own white-label CRM services. It includes tools for client management, billing, and automation.

Can I customize my pricing plans in SaaS Mode?

Yes, you can create custom pricing tiers for different services. You can adapt your offerings to clients preferences and goals.

How does billing work in SaaS Mode?

Once a client enters payment information, Highlevel SaaS mode automates the billing. Recurring charges are processed monthly until the client cancels or change the subscription.